Mobile / Sports
These terms set out how your nagad889 account works — what we allow, what you are responsible for, and how transactions through Nagad, Upay or Bank Transfer are handled. Access to and use of this platform depends on your local law and the eligible regions we serve.
By creating and using an account on this platform, you confirm that you have read and accepted these terms in full. They apply to every session, every deposit and every withdrawal you make through your account — whether you fund via Nagad, Upay or Bank Transfer. We reserve the right to update these terms when our operating conditions change; when that happens, we will place a notice in your account area before the updated terms take effect. Continued use of the platform after that notice counts as acceptance. These terms do not override the laws of your jurisdiction. If any provision here conflicts with applicable local law in Bangladesh, that local law takes precedence for you. Nothing in these terms should be read as a guarantee of availability in any region — access depends entirely on whether use of this platform is permitted under your local law and in your eligible region. If you are uncertain about your eligibility, we recommend you seek independent legal advice before placing transactions.
These terms have a defined scope. Knowing what is and is not covered helps you understand where our obligations begin and end, and where third parties carry their own responsibility.
All login, registration and account management actions are fully within scope. You are responsible for keeping your credentials secure. We handle account verification steps as shown inside your account settings — follow the instructions displayed there.
Deposits and withdrawals made through your account — including those processed via Nagad, Upay or Bank Transfer — are covered by these terms. The limits, fees and verification steps shown in the payment section of your account apply at the time of each transaction.
Game content, odds displays, promotional notices and account-area communications are all within scope. Where a game provider such as or displays its own terms inside a game window, those terms apply to that specific game session.
Payment processors, wallet providers and any external service you use to fund your account operate under their own terms. We are not responsible for delays, errors or restrictions applied by those third-party services outside our platform.
You have clear, practical options when it comes to your account and the data we hold. Start by reviewing your transaction history — every deposit and withdrawal is recorded in the account history section, showing the method used (Nagad, Upay or Bank Transfer), the amount processed and the date. If a transaction record looks incorrect, you can raise a correction request directly through the support channel shown in your account. Account details such as your contact number and preferred payment method can be updated from your profile settings; follow the verification steps shown on screen when you make a change. For any question about how these terms apply to your specific situation, our support team is reachable through the channels we publish — do not rely on unofficial routes. We aim to acknowledge every policy query and direct it to the right team without unnecessary delay.
Open your account history to see every deposit and withdrawal, including the Nagad, Upay or Bank Transfer method used, the date and the amount confirmed.
Update your contact number, email or linked payment method from your profile settings. The screen will show you the verification steps required before the change saves.
If something in these terms is unclear, contact us through the published support route in your account. State your account reference and the specific clause you are asking about.
For account access issues or transaction disputes, use the support contact path visible after you log in. We route these to the relevant team based on the type of request.
We publish support contact paths inside your account area. Use only these routes for policy and transaction queries — we cannot verify requests sent through unofficial channels, and we will not act on them.
The live chat option is available from within your logged-in account. Use it for immediate queries about your account status, a pending transaction or a specific clause in these terms.
For formal policy questions or written records of a dispute, use the support email address shown in your account's help section. Include your account reference in every message.
The help section inside your account lists answers to common policy questions and provides the correct form to submit a transaction correction request or a terms-related enquiry.
Understanding how we manage the policy side of your account helps you use it with confidence. Here is how we approach the key areas.
We collect only the account and transaction data needed to operate your account — including payment method records for Nagad, Upay and Bank Transfer. We do not sell your data to third parties. Our privacy policy, linked in your account area, sets out retention periods and your data rights.
We use cookies to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser. Declining non-essential cookies does not prevent you from accessing your account or completing transactions.
You are responsible for keeping your login credentials private. We will never ask for your password through chat or email. If you suspect unauthorised access to your account, use the account-lock option in settings immediately and contact support through the published route.
When these terms change, we post a notice in your account area before the new version takes effect. To request a copy of the current terms, or to ask about a specific change, contact us through the support email address listed in your account's help section.
These are the questions we receive most often about how these terms work. If your question is not here, contact us through the support route in your account.
Yes. Every deposit and withdrawal you make through your account is covered by these terms, regardless of the payment method. The specific limits and verification steps for Nagad, Upay or Bank Transfer are shown in the payment section of your account at the time of each transaction.
No. We publish a notice in your account area before any updated terms take effect. Continuing to use the platform after that notice is posted counts as acceptance of the updated terms. You can contact support if you want clarification on any change before it applies.
Local law takes precedence. Where any provision of these terms conflicts with applicable law in your jurisdiction, the local legal requirement overrides that provision for you. If you are uncertain about your eligibility, we recommend seeking independent legal advice before using the platform.
Open your account history, locate the transaction in question and note the date, method and amount shown. Then contact us through the published support route — live chat or the support email in your help section — and include your account reference. We will route the query to the correct team.
The transaction between your account and ours is covered by these terms. However, Nagad, Upay or Bank Transfer each operate under their own separate terms and conditions. Any delays or restrictions applied by those providers outside our platform are governed by their own policies, not ours.
Use the support email address listed in your account's help section. State your account reference and describe what you need — a copy of the terms, a question about a specific clause, or a query about your data rights. We will acknowledge and direct your request to the relevant team.